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Cogran Systems

YOUR BRANDED CUSTOMER PORTAL · COGRAN FRONTPAGE

A welcoming
front door.
A helpful place
to come back.

Give participants, parents, members, and renters one place to explore what you offer—and an account that helps them take care of what comes next.

Schedule Your Personalized Demo Explore the experience

Your branding. Mobile-friendly access. Connected to Cogran.

A parent and child exploring activities together on a tablet
“What would you like to do next?”Make the answer easy to find.
Easy to exploreDesigned for every screenUseful household accounts

DISCOVER. SIGN UP. COME BACK.

A better experience
at every visit.

Cogran’s built-in FrontPage connects the public-facing experience with the information your team manages behind the scenes.

  1. 01 / FIND SOMETHING

    Start with a clear choice.

    Organize programs, camps, memberships, and reservation options into categories. Let customers browse listings or explore by calendar.

  2. 02 / KNOW WHAT TO EXPECT

    Put the useful details up front.

    Show dates, locations, prices, eligibility, available discounts, and what to bring. Filters help people narrow down the options.

  3. 03 / TAKE THE NEXT STEP

    Keep the experience connected.

    Give customers a route from the offering to registration or purchase, then back to their account for records and payment information.

IT SHOULD FEEL LIKE YOU

Your name.
Your look.
Your community.

Personalize the text, colors, and images. Give each offering room for the information that matters. Use informational cards to introduce your organization or explain something customers need to know.

  • Categories, lists, and calendars for discovery
  • Dates, prices, maps, and helpful program details
  • Relevant filters for programs and facilities

Need to show sports schedules or facility availability? Your portal can bring those experiences within reach, too.

A CUSTOMER JOURNEY, ILLUSTRATED

Find your next good thing.

A class that fits the calendarDates, session choices, and program information.
A membership with more possibilitiesOptions, pricing, and the next step to join.
A space for a special occasionLocation details and reservation options.

Illustrative content, not a product screenshot. Your portal reflects your offerings and branding.

AFTER THE SIGN-UP

“Can you send that again?”
Give customers a place to look.

Self-service matters long after checkout. Cogran household accounts put everyday information and tasks within reach, helping reduce routine requests to staff.

Keep people together

View household information and registration records for individual family members, with participant details in one place.

Find the payment details

Review payment history and yearly totals, display invoices, see upcoming amounts due, and make payments.

Get the right document

Upload and download forms, and access printable participant registration information without asking staff to resend it.

Check what’s coming

Review upcoming activities, registration history, and available attendance records. Add calendar items to a personal calendar.

An administrator at a community center welcome desk

HELP CUSTOMERS HELP THEMSELVES

More time for
the person in front of you.

When someone can find an invoice, check a registration, or access a form in their account, your team has one less routine request to handle.

A welcoming customer experience also supports the people answering the phones and working the front desk.

A FEW USEFUL ANSWERS

The details you’re wondering about.

Is the customer portal only for families with children?

No. The public-facing experience can serve individual participants, parents, members, and renters. Household accounts are particularly useful for managing several family members, but the portal can present a much broader range of offerings.

Can the portal match our organization’s branding?

Yes. Personalize text, colors, and images to create a recognizable experience. Organize offerings into categories and use informational cards to share additional information.

Does a customer need to install an app?

No. Customers can use Cogran in a browser. Installation on a supported device is an additional convenience, not a requirement for using the customer portal.

Where do registration rules and customer messages fit?

Your program setup supplies the details customers see when choosing an offering. Cogran’s communications tools support confirmations, reminders, and other messages. Explore the related pages below for those workflows.

SEE COGRAN FROM YOUR CUSTOMER’S SIDE

Let’s walk through
their next visit.

From finding the right offering to managing a household account, see how the experience could work for your organization.

Make the demo about you.

We’ll focus on the workflows that matter to your organization.

  • Your branding and public-facing offerings
  • A customer’s registration journey
  • Household accounts and self-service
Schedule Your Personalized Demo

Just exploring? Ask us a question.