2020 In Review

2020 In Review

New features and the rollout of a newly updated back office enable Cogran to weather the pandemic and upheavals of 2020.

At Cogran, this has been a year of challenges—as registrations drop and our client organizations struggle to keep open their doors. It has also been a year of opportunity as our development schedule has accelerated. It has also been a year of opportunity as our development schedule has accelerated.

Watch this space: 2021 marks the rollout of our new back office, fully redesigned!

Gratitude

We are grateful for our clients and so impressed with the ways that communities and organizations have pivoted to provide services for communities in need. In a most challenging year, we at Cogran have seen community centers transform into food shelves. It’s been inspiring to see, and a reminder of why Cogran exists: to make it easier and less expensive to run community events, classes, and more.

With that in mind, our 2020 updates make Cogran an even better tool for the realities of today:

• Touchless check-ins
• Streamlined donations
• Timed entry passes

Customers used these features to reopen pools with to limited users, to accept donations to keep the doors open and the lights on, and to keep to distancing protocols for checking in and out.

Additional New Features

• This year, Cogran rolled out Point of Sale registrations, which allows instant, registration-free checkouts. Shoppers simply visit the Cogran site, choose an option, and pay, without filling out a registration form. Our users accept donations, sell tiered-price tickets (with capacity limits), and sell memberships using this streamlined, paired-down checkout style.
• Cogran’s registration form allows users to gather unique information about each customer like demographics, addresses, and even eligibility info like ages. The registration forms now include conditional fields, which turns on and off field forms based on answers.
• Charts display data in a unique look that allows users to display their data in bars, pies, and other views.
• Direct links to registration make it possible for users to send out invitations to private classes or to promote classes on Facebook or other media. Shoppers click the link and are right at checkout!